Clik here to view.
Life Doesn’t Come With An Instruction Book. That‘s Why We Have Parents,...
Charles Schwab… the sixer management concept! The first-ever employees to make a million dollars a year were Walter Chrysler and Charles Schwab in the USA. Schwab once asked a consultant to suggest how...
View ArticleClik here to view.
Become MBWA Manager – Management By Walking Around.
I was fortunate to do my MBA in USA in five years, including three years of work experience. I learnt more by walking around, wondering around and observing around. What I learnt in MBA, it is taught...
View ArticleClik here to view.
Think People: Good People. Committed People.
Ways to Be a Good Leader Begin with praise and honest appreciation. Call attention to people’s mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions...
View ArticleClik here to view.
Work Banishes Three Great Evils: Boredom, Vice and Poverty
Many of life’s circumstances are created by three choices we make: the discipline you follow; the people you choose to be with; and the principles you choose to obey. Look at it in a simpler way which...
View ArticleClik here to view.
A Prompt Thank You Is Always More Effective Than A Two Page Letter Of...
Self-audit yourself and reflect as to how many thank you notes and thank you calls you make daily. May I suggest you make a resolution today to start tomorrow and keep on doing for forty days-a magic...
View ArticleClik here to view.
Activity Oriented Manager Or Result Oriented Manager Self Audit Yourself...
During my professional career of forty plus years, I observed two types of managers-result-oriented and activities oriented. Result oriented managers were those who would plan ahead, give priority to...
View ArticleClik here to view.
Customer Is The Boss
In Escorts, we were selling tractors, plenty of them through our dealer’s network all over India. We “learnt” from our collaborators, Ford Motor Co., that “Customer Is The Boss”. Nothing new! But we...
View ArticleClik here to view.
Never Ever Speak ill of Your Competitors As Well As Your Friends
There is no magic in what I am saying! This is the law of psychological reciprocity, that is, people do unto you as you do unto them first. If you give a competitor credit for his intelligence, then...
View ArticleClik here to view.
Service Is Having A Positive Attitude Toward’s Customers
Be proud of your organization and its products, you will convey confidence to your customers, an assurance to them that they are in the right hands. If you are not proud of your business, do something...
View ArticleClik here to view.
Think Outside Your Box
A king was walking bare foot in his kingdom and a big thorn wounded him badly. He issued instructions on the spot to his prime minister to carpet the kingdom! The clever prime minister nodded...
View ArticleClik here to view.
Serve Your Top 100 Customers The Best You Can
We can learn from IBM. Every branch manager of IBM will always have a comprehensive file on each of his top 100 customers. These customers are termed as leadership accounts. Most of us keep this...
View ArticleClik here to view.
BUSINESS GOES WHERE IT IS INVITED AND STAYS WHERE IT IS WELL TREATED
This is fundamental concept of business which everyone knows but most of us have only platitude to it i.e. lip service. A manager has to ensure that his team develops an attitude of servicing the...
View ArticleClik here to view.
Does Repetition Make a Habit?
If you repeat something for a long time it becomes your habit. This seems to be convincing yet incomplete. Mere repetition doesn’t make a habit. Had this been the case, it would have been a daunting...
View ArticleClik here to view.
Oh God, Thank You! Say, Your One Minute Prayers Often Every Day.
I Have What I Need-I Don’t Need What I Don’t Have. Give Me Health, Wisdom And The Ability To Serve. This is, my one minute prayer which I believe in. Most of us have plenty to make ourselves happy but...
View ArticleClik here to view.
Learn To Manage Yourself Better, Before You Manage Others
In my own case, earlier in my career, I came across self-help books which were very useful to me. I kept up-to-date with them and I still do to my advantage. They surely teach you how to be more...
View ArticleClik here to view.
A Candle, By Consuming Itself, Gives Light To Others. Give-Take-Give…
In life, give and take has been extended to give, take and give! It is not important how big you are and how much you give but to feel good about yourself start giving even a little, it may be too much...
View ArticleClik here to view.
GO ON….. STICK YOUR NECK OUT!
Speaking in Public is one among a few biggest weaknesses of most of us. Even the successful managers! Till I was forty I was too shy to speak in public when my boss said, “Very funny, you can make Hema...
View ArticleClik here to view.
Keep Yourself Away From Temptations
Let me share with you a simple story with a powerful message to stay away from temptations: Once, Akbar the Great was presented a bottle of perfume. While applying it, a drop fell on the floor. He...
View ArticleClik here to view.
We Rate Men By What They Finish, Not By What They Attempt
FINISHIATIVE Vs. INITIATIVE In my professional life I have learnt the hard and expensive way that we must have finishiative and not only initiative! Being in the business of writing books, I...
View ArticleClik here to view.
They Alone Live Who Live For Others
We all have greatest of respect for Gandhijee, Mother Teresa and now Annajee. And many more since civilization started thousands of years ago. There is a wise saying: “when big bells are ringing, no...
View Article
